A trip to the Honolulu Zoo just got a little more high-tech.
The zoo’s first-ever, state-of-the-art digital ticketing system launches Saturday, Nov. 1. The City and County of Honolulu says the upgrade will make it easier to buy tickets in advance “and enjoy a smoother experience” when you get there.
The new digital platform aims to improve guest experiences by reducing wait times at the entrance and supporting the zoo’s ongoing sustainability efforts, the city's Department of Enterprise Services said in an announcement Friday. Now, you can just show your digital ticket on a mobile device to enter.
According to the announcement, a new partnership between the city and the zoo’s long-time concessionaire, Service Systems Associates Group, has made the upgrade possible.
SSA Group CEO Sean McNicholas says in the announcement that this is a “meaningful step in creating a smoother, more welcoming hospitality experience for every guest.”
“This is a big step for us in making visits to the Honolulu Zoo more seamless and convenient,” Jacqueline Peeler, assistant director at the zoo, said in the announcement. “We’re excited to step into this new chapter at the zoo and can’t wait to enhance the guest experience in the years to come.”
Digital tickets will be available starting Saturday, Nov. 1, at honoluluzoo.org.
This is just the latest technological update from the zoo that aims to improve the visitor experience.
In May, the zoo launched a new mobile app that features an interactive map and personalized itinerary planning, highlights animal profiles and conservation efforts and offers real-time notifications and more.
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Stephanie Salmons can be reached at stephanie@alohastatedaily.com.
