Bill 42 (2025) CD1 - RELATING TO TAXIS - Repeals various fares and charges provisions that apply to taxicab companies and drivers. Allows fares and charges to apply when a taxicab is hired. Allows taxicab drivers and taxicab companies to pass on (sic) taxes and third-party fees to passengers. Requires a report from the CSD Director.
This is the official title of legislation meandering through the Honolulu City Council, which is the latest in the ongoing discussion and debate between two prolific adversaries. Not since the Romans and the Jews, dogs against cats and the Bears vs. the Slackers (oh, alright, the Packers - they still suck) has there ever been a battle of such biblical proportion.
YES!
Taxis V. Uber/Lyft.
And, of course, you're caught in the middle.
I'm giving you a heads up. This is not a definitive journalistic piece on the minutiae of legislative analysis. Nor is this in any way an attempt to sway public or political commentary. This is simply the opinion of a columnist who has taken various modes of international transportation, and I'm simply rendering my perspective based on countless of hours in the back seat of both taxis and rideshares and thousands of dollars of questionable expenditures for the aforementioned services.
But first.
A minimal amount of legislative analysis which will sway nobody at all.
The fundamental argument levied against Uber/Lyft entering the Hawaiʻi market in August of 2013 was that rideshare enjoyed virtual unregulation posing unfair competition for traditional taxi services. Since the beginning, Uber/Lyft was a hit with consumers for it's cost and the convenience using tech to made it more attractive than a cab. It's important to note that traditional taxis enjoyed business from a cliental who preferred a tradition they embraced.
This debate ensured across the nation as rideshare companies were subjected to similar legal challenges with varying degrees of success. One aspect was regulatory authority at the state level and Hawaiʻi had it's own strategy to be involved although we were one of the last states to do so.
Rideshare services are governed while acknowledging they are different from traditional taxi providers. These companies must maintain specific insurances coverage levels, and their drivers must meet set criteria for background checks and vehicle upkeep. (jonsjacobs.com)
However, this city council bill consideration focuses on rates that you must pay for these services.
The taxi industry has been controlled by government law defining what a company can charge. Perhaps this was a necessity when taxis were the only game in town. Regardless, price controls levied on industries in general are a very bad idea. Consider a recent UHERO report that states government regulations comprise up to 30% additional cost to residential construction. Want affordable housing? Start with de-regulation.
It's this consistent position that is the center of Bill 42 (2025) CD1.
It's to abolish governmental price controls specifically on the traditional taxicab industry.
The bill would theoretically create a more level playing field freeing up pricing options for taxis creating competition in the marketplace.
I say theoretically because the chances are great that inevitably something will get screwed up.
Let's assume pricing does become more competitive. Logically other ancillary parts of the customer experience become more relevant and important.
Here's a very subjective and biased assessment of these services.
The Uber app is the bomb. I have the Lyft but I find Uber is easier to navigate. The range of riders are many, the time of pick-up to destination arrival is a bit flawed but pretty consistent. All driver and vehicle information is posted plus direct communication with the driver is in real time. You can request the style of vehicle from basic to ultra-premium or larger for more utilitarian uses. Have a dispute? The online customer service is accessible with timely responses and agreeable resolutions. Pricing is fair and, yes, there is surge pricing when demand is greater. However, as a frequent customer, I receive discount surge pricing and the benefits I cited make up for the spotty additional costs.
A big advantage for taxis is the ability to hail either from stands or the streets. Immediate service. But these opportunities are fewer and far between.
One of the most frustrating is the taxi access at Honolulu Airport. Let's just say whatever the system is, it's no bueno. Again, a columnist's subjective opinion that's based on other airports on the mainland and globally. Examples? Vegas, San Francisco, Sea-Tac, Paris, Gerald Ford in Grand Rapids, MI and Cozumel, Mexico. We attract up to 8 million visitors per year via HNL and we have a lack of easily accessible cabs and rideshare is buried in the second floor parking with virtually no signage. HNL, serve your customers. Expletives deleted.
Most taxis but not all accept credit/debit cards. In our increasingly cashless society, this is a definite benefit. It would be better if prospective riders knew this was for all cabs. Assisting those who require assistance is a noble trait steeped in the tradition of taxis. I'll cite Dale Evans, owner, of Charley's Taxi who is renowned for this essential service. Rideshare may provide, too, but time on the job is a quality that cannot be discounted.
Finally, personal transportation provided by taxis and rideshares. This is for both of you.
- Hire English first speaking drivers. Period.
- Do not force drivers to adhere to your GPS directions. Often flawed. Allow the passenger to help.
- Drive with the flow of traffic. I'm not promoting speeding but go with the flow.
- There's talking and then there's incessant talking. Read the room.
- Ummm...please know where you're going. GPS is one thing but a general idea is helpful.
- Be a legal driver. I encountered an admitted non-licensed taxi driver with no meter. Yes, I reported.
- Don't drive sick. Just last night before this writing our Uber driver should have gone to Urgent Care before picking anybody up. Let's just say the nasal audio left an impression.
And for riders:
- Don't berate drivers. You're a customer. If you don't like the experience then get out of the ride and call who you gotta call.
- Connect or call well ahead of time of you destination. Both services can work on coordinating at time to alleviate tensions and impatience.
- Tip. But only if one deserves it. If they do be as generous as you can be.
- This from my POV. Ladies, young and more, trust your gut. If you feel uneasy with a driver, simple wave them on and call another. Ensure that someone you know knows where you are. Lifetime 360 is a great tool to stay connected with those in your circle. Safety is always most important.
This an opportunity for "Rick You're Right or Rick You're Wrong." Please, share your thoughts with kam@alohastatedaily.com.
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