Hawaiian Electric shuts off power to 4,100 North Shore customers

Utility warns the second Kona Low now hitting the Islands could lead to new outages. As a precaution, some power has been turned off in Waialua due to flooding.

AKN
A. Kam Napier

March 20, 20261 min read

Work crew assessing damages and making repairs, Maui, March 18, 2026.
Work crew assessing damages and making repairs, Maui, March 18, 2026. (Hawaiian Electric)

UPDATE, 9:58 a.m.: At the request of fire officials, Hawaiian Electric says is has now proactively shut off power to about 4,100 customers on O‘ahu's North Shore.

Original:

As of 5 a.m., Hawaiian Electric reports that its crews and contractors have resolved nearly all storm-related outages from last week's Kona Low.

"As of 5 a.m., the majority of the large outages on Hawaiʻi Island, Maui and Oʻahu have been resolved. Some customers must repair damage to their property before service can safely be restored. Customers who still don’t have electricity should call the company’s Trouble Lines to report it:

  • Hawaiʻi Island: 1-855-304-9191
  • Maui County: 1-855-304-8181
  • Oʻahu: 1-855-304-1212"

"With a second Kona low storm system now moving across the state, new outages could occur. On Oʻahu, at the request of fire officials, Hawaiian Electric has turned off power to about 1,300 customers in the Waialua area due to flooding," the utility said.

"Saturated grounds and moderate winds may cause partially-uprooted trees to fall on power lines or take down poles. Anyone who sees a downed pole or line should stay at least 30 feet away, assume the line is energized and dangerous, and immediately call their island Trouble Line listed above. More on downed power line safety can be found on the company’s website."

A. Kam Napier can be reached at kam@alohastatedaily.com.

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A. Kam Napier

Editor-in-Chief

A. Kam Napier is Editor-in-Chief for Aloha State Daily.