The largest Chick-fil-A in Hawai‘i, located at Kapiʻolani Boulevard and Kalākaua Avenue on Oʻahu, opens April 2.
This location is unique in that there is no drive-thru and is a dine-in location only. The restaurant can seat about 260 individuals, and Kurt Milne, owner/operator of Chick-fil-A Kapiʻolani & Kalākaua, is excited for customers to see the new space.
“I’m excited to invite people back in,” he says. “As you know, we have a drive-thru on Beretania Street; there’s a Chick-fil-A in Ala Moana Center. This will be the very first dining room in the greater Honolulu area.”
Milne is also the current owner-operator of Chick-fil-A Ala Moana Center. He says his experience at that store helped him to prepare for the Kapiʻolani & Kalākaua store’s opening.
“We were the first to open on Oʻahu in October 2022,” he says. “It wasn’t until eight months later that the Makiki store opened. We’re used to busy crowds; we’ve gotten good at our speed of service, making sure that people get in line fast and get out of line fast. We’re going to do the same here, but we can add a little extra touch, now that there’s a dining room, and provide some good service.”
Customers can stand in line to order; can order via the Chick-fil-A mobile app; or they can scan the QR code located on their table to order. Their orders will be brought to their tables when this “mobile dine-in” experience is used, according to Milne.
“We encourage guests to download the Chick-fil-A app; they can place their orders ahead of time,” Milne says. “Local owners and operators send out free items via the app often; usually once a week, I’ll send out a free item. So, if you have the app, you’re going to get a free item, earn points and you can order ahead.”
Free items can range from a free lemonade to a free sandwich or kid’s meal, according to Milne.
The designated event space — which can seat around 60 people — can be used for birthdays, business meetings and celebrations. It features a flexible layout, audio and visual equipment, and free wi-fi. Customers interested in reserving this space can call 808-909-3908 or ask a team member about it; there’s also a QR code they can scan for more information inside the restaurant.
The Chick-fil-A chicken sandwich is the most popular item, but other customer favorites include waffle potato fries and the spicy chicken sandwich.
Customers can enter the restaurant’s parking lot from Kalākaua Avenue or Kapiʻolani Boulevard, but we’re told Kapiʻolani Boulevard is the preferred route.
There is also a designated area in the restaurant for delivery drivers to pick up their orders.
CONTACT
Chick-fil-A Kapiʻolani & Kalākaua
1837 Kapiʻolani Blvd., Honolulu
Instagram: @chickfila_kapiolani
Open from 6:30 a.m. to 10 p.m. Mondays to Saturdays; closed on Sundays
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Kelli Shiroma Braiotta can be reached at kelli@alohastatedaily.com.
